Effective Date: 15-09-2021
Thank you for choosing Superior Shrimp & Aquatics for your shrimp-related needs. We strive to provide high-quality products and excellent customer service. Please review our DOA Policy carefully before making a purchase. By shopping with us, you agree to the terms below:
In the rare event that a shrimp is dead on arrival, please send a picture of the unopened bag with the DOA clearly visible. This should be done within 2 hours after the 1st delivery attempt. This is not applicable to shrimp add-on via a deal or extras provided to offset DOA’s. We will work tirelessly with you to resolve the matter.
For any inquiries or assistance regarding returns and refunds, please contact our customer service team at superiorshrimpaquatics@outlook.com.
Superior Shrimp & Aquatics reserves the right to update or modify this DOA Policy at any time without prior notice. Please check this page periodically for changes.
Thank you for choosing Superior Shrimp & Aquatics!